FAQ

While some of our doctors have full books, most of our doctors have availability to take on new patients. 

Please call 03 5991 1222 and reception will help you find a doctor who suits your needs.

Unfortunately, we cannot issue a Medicare rebate until the full consultation amount is paid. Although we wish it were possible, Medicare does not currently allow patients only to pay the gap payment, and it is illegal for us to offer this. We do hope this will change in the future.

As we offer many services at our clinics, there is unfortunately no straight-forward answer to this question. This will depend on the doctor you see and the complexity of your appointment. Please call the front desk to discuss your individual needs and circumstances and we will gladly provide you with personalised advice. However, ultimately it is up to the individual doctor to set the fee for a service provided.

We do accept walk-ins. However, availability varies, and we cannot guarantee you will see the doctor of your choice or be seen immediately. If you are experiencing a medical emergency, we will do our best to see you as soon as possible.